Hiring: Retail & Client Relations Intern
📍 Location: Kigali | Mid-May 2025
⏳ Duration: 3 Months (Paid) | Potential for Long-Term Role
🕓 Deadline to Apply: 3rd May 2025
About Kigali Kaftan
Kigali Kaftan is a proudly Rwandan, Afro-fusion fashion house reimagining traditional kaftans for the modern professional. We create clean, confident, and culturally-rooted pieces for clients across Africa and beyond — blending tailored craftsmanship with vibrant storytelling.
With a growing team and community, we’re building more than fashion — we’re shaping experience, creativity, and connection.
About the Internship
We’re offering a paid 3-month internship for someone eager to grow in the world of fashion, customer service, and team operations. This opportunity is designed to offer hands-on experience in retail and client relations, and could lead to a long-term role on our team.
You’ll be working at the heart of our store, learning how a creative business runs from the inside — and helping us serve every client with care, efficiency, and flair.
What We're Looking For
We’re a close-knit team looking for someone who is:
-
Friendly, confident & organized
-
Curious and willing to learn
-
Comfortable with clients and open communication
-
A self-starter who can spot small issues and solve them
-
Patient during slow hours and creative in quiet moments
-
Professional in how they represent our brand
Fluency in English & Kinyarwanda is a plus!
Experience in retail, admin, marketing, or communications is welcome, but not required.
What You’ll Be Doing
As our intern, you’ll support:
-
Day-to-day shop operations & client interactions
-
Order tracking, inventory updates & payment logs
-
Fitting appointments, pickups & presentation
-
Marketing content prep and store storytelling
-
Daily and weekly updates to the team
-
Problem-solving and creative contributions
What You'll Gain
-
Real experience inside a fast-growing fashion brand
-
Insight into creative business operations
-
Soft skills in communication, leadership, and adaptability
-
Networking exposure & community connections
-
Creative freedom & mentorship from a passionate team
-
A possible long-term role after your internship
Schedule
Monday to Friday 9AM-6PM
Saturday : 11AM-5:30PM
Opportunities
-
Insight into the behind-the-scenes of a fashion brand
-
Exposure to fashion, creative, and business networks
-
A chance to expand soft skills: communication, organization, teamwork
-
A space to grow confidence and take ownership of your role
-
Occasional creative freedom in how the shop is displayed or run
-
Opportunity to be part of a young, passionate, and dynamic team
-
Real work experience with room to grow in the company
Deliverables
Transportation allowance, access to computer, design resources, training in financial management, storytelling and marketing, project management (basic level) and more..